Return Address:
MojeGS.cz
Škrovád 199
53821 Slatiňany
Czech Republic
Tel.: +420 604 111 341
Email: info@mojegs.cz
Returns and exchanges within 14 days of receipt
Goods purchased on mojegs.cz can be returned without giving a reason within 14 days of receipt. The goods must be unused. Particular attention should be paid, for example, to plexiglass, which may show signs, such as screw marks, after installation. Such goods are then considered used and cannot be returned or exchanged.
Always attach a tax document and a cover letter describing how we should proceed, including an account number for the refund, to the returned goods.
No claim for returning goods without giving a reason can be applied to goods purchased by an entrepreneur (the identification number provided during the order determines this). More information can be found in the terms and conditions.
Goods Complaints
Defects in goods purchased on mojegs.cz can be claimed within 2 years of receipt. For proper processing of the complaint, please download, print, and fill out the complaint protocol. Send the goods together with the completed complaint protocol and a copy of the invoice or bring them to the address after telephone agreement:
W-Media s.r.o.
Škrovád 199
53821 Slatiňany
Tel. 604 111 341
More information can be found in the terms and conditions.